Privacy Policy - Pure Health Clinics TX

Privacy Policy

Effective Date: April 24th, 2025

Pure Health Clinics TX (“we”, “our”, or “us”) is committed to protecting the privacy of our website visitors and patients. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or interact with our services, including SMS communications.


1. Information We Collect

  • Name, phone number, and email address submitted through forms
  • Appointment requests and inquiries
  • Information provided when opting into SMS/text messages
  • Basic analytics data (e.g., device, browser, IP address) via cookies

2. How We Use Your Information

  • To communicate with you regarding appointments and services
  • To send text messages for reminders, updates, and occasional health-related information
  • To respond to your inquiries
  • To improve our website and user experience

3. SMS/Text Message Communications

By providing your phone number and opting in via our website or forms, you consent to receive SMS/text messages from Pure Health Clinics TX. Phone numbers collected for SMS communication will not be shared with third parties or affiliates for marketing purposes. These messages may include:

  • Appointment reminders or confirmations
  • Health-related updates or check-ins
  • Important service notifications
  • Optional promotional or wellness messages

Types of SMS Communications

  • Customer Care Example: “Reminder: Your appointment with Pure Health Clinics is tomorrow at 2 PM. Reply STOP to opt out.”
  • Marketing Example: “Pure Health Clinics TX: Check out our Spring Wellness Package! Visit our site or reply for more info. STOP to opt out.”

Message Frequency

Message frequency may vary. You will typically receive up to 2 SMS messages per week depending on your interactions with our clinic.

Fees

Standard message and data rates may apply, depending on your carrier’s pricing plan. These rates may vary based on domestic or international messages.

Opt-In Method

You may opt in by submitting an online form via our website that includes an optional checkbox for SMS consent.

Opt-Out Method

You may opt out at any time by replying STOP to any message. Alternatively, you may contact us directly to request removal from our messaging list.

Help & Support

For help, reply HELP to any SMS or contact us at:

Standard Disclosures

  • Message and data rates may apply
  • You can opt-out at any time by texting “STOP”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions
  • Message frequency may vary

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited data with trusted service providers (e.g., SMS delivery platforms) solely to facilitate our services.

Update (for SMS Compliance): Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.


5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.


6. Your Rights

You may contact us to:

  • Request a copy of your data
  • Update your information
  • Withdraw consent for communications

7. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in regulations or services. All changes will be posted on this page with an updated effective date.